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Receive Incoming Message in Twilio using Power Automate

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  In this blog we will learn how to read when an incoming message received in Twilio using Power Automate. ·        Power Automate Flow creation. ·        Configuration power automate flow URL in Twilio.   Power Automate Flow creation. Open https://make.powerapps.com/   and create a new automated flow in Power Automate using the "When an HTTP request is received" trigger. To do this, search for "HTTP" and select the HTTP request trigger, as shown below. Give the required flow name and click on Create. Next add Compose compound and add below formal  to read input from above step. decodeUriComponent(string(triggerBody())) Next to read received message, from number and to number we need each initial variables in flow. From Number add below formal in value:  first(split(split(outputs('Compose'), 'From=')[1], '&')) To Number add below formal in value : first(split(split(ou...

Azure Function to Read Incoming Message in Twilio

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  Introduction In this tutorial, we will learn how to read incoming message in Twilio and respond to webhooks using Azure Functions. We will learn what is webhooks, how to set up an Azure Function, and then use Azure Function app to respond to a Twilio SMS webhook and create a record in dynamic 365 in case entity when new message received. Prerequisites: A Twilio account.  An Azure account with an active subscription. Dynamic365 subscription. What is webhook? Webhook is an HTTP request triggered by an event in a source system and sent to a destination system. To enable this, you provide the source system with a URL where it can send the HTTP request. A typical webhook setup involves the following: A destination system that needs to be notified about a specific event. A source system that sends a notification to the destination system when the event occurs. This system uses the provided webhook URL to make the HTTP request. In your a...

Quiet Times in Real-time Marketing Dynamic 365

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What are quiet times? Quiet times are designated periods you can establish for managing customer communication. With Dynamics 365 Customer Insights, you can create weekly recurring schedules and specify dates for each communication channel and message purpose. During these quiet times, messages are paused and will only be sent during the active, non-quiet periods.   Create quiet times in marketing: In the Customer Insights Journey app settings, the quiet time options are available in the navigation menu. When you create a quiet time for the first time, a pop-up will appear, allowing you to choose whether to apply the settings to all existing journeys. This step is optional and can be done later if you prefer. In the quiet times settings, you can specify the days and times when messages can be sent for each channel. This applies to both commercial and transactional communications. You can set up weekly quiet periods as well as special dates. For instance, if you prefer not t...